Payments & Invoices

• Do I need a Premium account to contact job seekers?

  Once you have created a Employer account with InQuick you have these features:

  - Post as many jobs as you like 

  - You will receive all the details from your job applicants

  - You have the option to Shortlist applicants 

  - You will get recommendations of job seekers which fit your criteria

  - Go threw millions of job seekers and look for the best match

  
  

  With a Premium account you can:

  -  contact job seekers threw our chat system or even call them 

  - You can filter your search in order to find the prefect match 

  - You can go threw all your applicants even if it has expired 

  
  

  Remember that your subscription will automatically renew after a moth (for example you subscription started on the 5th of November -> on the 5th of December it will renew)

  
  

  If you have any other questions feel free to contact your support team at support@InQuick.com

• Do I receive a invoice when subscribing for a Premium account?

  Payment done threw our website:

  Once you have completed the payment you will automatically receive an invoice to your email within a couple of days. If you can't find the email make sure you also check your spam folder. 

  If you are having trouble finding the email, please feel free to contact us on support@InQuick.com we are happy to help. 

  Payment done threw our app:

  If you have completed the payment threw the app, you are able to find the invoice in your App Store or Google Play store. 

  App Store:

  1st: Search for reportaproblem.apple.com 

  2nd: Sign in

  3rd: Click on Invoices

  4th: Go to InQuick and request an invoice 

  Google Play Store:

  1st: Search for payments.google.com

  2nd: Sign in

  3rd: Go to recent transactions 

  4th: Locate the InQuick payments 

  5th: Click on Download VAT invoice (You will most probably have to fill out a few details)

  
  

• I have paid for my premium subscription but it is not working?

  If you have already paid for your Premium account but don't have access to it:

   

  Kindly email your payment evidence too support@InQuick.com . A screenshot of the payment is sufficient.

  (InQuick must be clearly identified as the receiver on the transaction confirmation.)

   

  If the payment was made through an Android device, you may get a payment confirmation straight from Google Play Store:

   

  1st: Log in to payments.google.com using your Google Account login information.

  2nd: Search for the subscription you have made to InQuick and obtain the payment proof.

  3rd: Once you have found it take a screenshot.

   

  If the payment was done threw an IOS device, you can acquire proof of your payment straight from the app store.

   

  1st: Log in to reportaproblem.apple.com with the Apple ID you used.

  2nd: Search for invoices and choose the InQuick payment and request payment evidence.

  3rd: Once found take a screenshot and send it threw.

• How to cancel my Premium subscription?

  You can cancel at any time, once you have cancelled you will remain with the Premium Subscription until the expiration date stated.

   

  If done threw apple:

  Open app store, search for subscriptions and follow the instructions provided.

   

  If done threw Android:

  Search on Google Play store for your subscriptions.

  Then select your subscription with InQuick.

  Press cancel and follow the instructions provided.

• Can I change the payment method?

  If your payment has failed, you will automatically receive an email or message where you can change it. 

  If you would like to change your payment you will have to do the following:

  1st: Cancel your subscription and you will have to wait till the expiry date, as you already payed for that month

  (For example your subscription started on the 5th of February, wait till the 5th of the next month)

  2nd: Make a new subscription plan with your new card details 

  
  

  Note that we only accept payments by card. 

• I want to request a refund for my Recruiters Premium subscription.

  Don’t forget that it can be cancelled at any time, and you will have the premium privileges till the expiration date.

   

  Unfortunately, we are unable to issue a refund.

  All acquired services, including subscriptions, are permanent and non-refundable, unless otherwise authorised by law. More information regarding our returns policy can be found in our Terms of Service.

  You may try and get a refund by google play store or App store if the purchase was done through your phone.

   

  Please contact us if you feel you have been charged by mistake!

• How to attract more Job seekers?

  The first most important factor is having a great Job description!! This is what will grab the job seekers attention. 

  You can also put your job post at the top of the feed, do this especially if you need employees fast.

  These are paid options, you can get 3 different types of labels which will prioritise your post: (you can also choose multiple)

  - "Featured"

  - "Urgent"

  -"Highlighted"

  When you are posting a Job you will have these options at the bottom of the page.

  If you have already posted the Job:

  1st: Find the Job you would like to feature 

  2nd: Press on edit

  3rd: Go to the bottom of the page and choose which option/s you would like

  4th: Complete the payment and PRESS SAVE!