Overview

In SMC and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.   

The main goal of a Digital Technology Specialist (TS) is to win the technical decision of customers to purchase and use Microsoft technology and cloud services. The TS is expected to both own and win customers’ technical decisions, as well as find new opportunities through their contacts and engagements for Sales Specialists to pursue. As a TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies. This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise. This role is flexible in that you can work up to 50% from home.

This role is based in either Dublin OR Barcelona only; consequently you will need to reside there, or be willing to if already based in Ireland OR Spain.

Those who apply from outside Microsoft who are not from either country must be legally able to work in either Barcelona OR Dublin already given the hiring project's time parameters.

Responsibilities

• Own technical discussions with customers leveraging processes and tools, demos and programs; using consultative and/or Challenger method; establish rules of engagement (e.g., role boundaries, handoff strategies) for extended teams. 

• Be the Trusted advisor and use proactive effort to find and understand customers’ pain points and design and offer solutions (with business case) to technical leaders. 

• Drive technical assessments to create a map of the current landscape and to build the technical migration plans, thus building a solid migration business case. 

• Build technology strategy by mapping the agreed customer business outcomes into a appropriate Azure technology framework, resolving concerns, preventing, and removing technical blockers, and validating a strong business case for investment and translating technology complexity into business impact.  Work with the customer, account team, and partners to orchestrate a technology roadmap for implementation. 

• Be an Azure platform evangelist for App Dev, App Service, GitHub, VS Studio platform scenarios like modernizing and migrating New/Standard Applications and migrating to the cloud. 

• Design the solution using your technical knowledge, architectural approach, consultancy skills and our methodology to win a customer’s technical decision and meet the customer’s needs. Ensure technical decision makers agree with proposed architecture and on the migration plan. Drive POCs and MVPs. 

• Be the Voice of Customer to share insights and best practices, connect with Engineering team to remove key blockers and drive product improvements. 

• Scale through partner facilitating and managing partner resources and processes for Pilot/POC/MVP. 

• Owning milestone level actions and proactively closing and communicating to the Specialist. 

• Identify new opportunities within customer engagement and hand it off to the Solution Specialist for pursuit. 
• Maintain and grow expertise in cloud migration, keeping up to date with market trends and competitive insights; collaborate and share with the technical community.