Overview

The FastTrack team is looking for FastTrack Architects (FTA) / Technical Architects that specialize in helping top enterprise customers deploy the Microsoft 365 suite with a focus on Copilot for Microsoft 365, Security, and Employee Experience. In partnership with the Microsoft field sales and services teams (STU, ATU, CSU) and Partners, this role helps customers transform their business and IT environments through adoption and usage of Microsoft 365

Responsibilities

The successful candidate will engage and develop deep relationships with select Microsoft enterprise customers and Partners to ensure they get the full value of their Microsoft 365 investment in support of driving increased propensity for revenue opportunities.  As a trusted technical advisor, the FTA will provide technical deployment guidance and best practices, position the Microsoft 365 value proposition, overcome hurdles and delay, and gain commitment from the customer to move forward with those plans.  They will then ensure FastTrack scale resources and Partners deliver that plan with the customer and resolve any escalations or delays.  

The FTA serves as the chief deployment coordinator across Microsoft internal field teams, FastTrack, and Partners, demonstrating both technical and project governance capabilities. The FTA identifies customer deployment, revenue and transformation opportunities through consistently evaluating the customer environment, engaging with customer business and technical leaders, coordinating and aligning with the customer account teams, and delivering briefings on relevant technical solutions and strategies. The FTA leads solution architecture efforts to complex technical needs, managing dependencies to enable cohesive and connected customer scenarios and experiences.